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5 Best Property Management Companies in Canberra That Treat Your Home Like a Castle

Transparency in Pricing - We scrutinized each company's published rates and contacted them directly to inquire about any additional or hidden fees.

We also cross-referenced client testimonials and online reviews to verify that their billing practices matched their advertised promises.

Comprehensive Services Offered - We delved into the service offerings of each company by dissecting their service agreements.

We then compared these offerings against industry standards to determine whether they provided a holistic property management solution.

Effective Communication - We reviewed each company’s communication channels, such as customer service hotlines, email support, and online owner portals. This helped us evaluate their responsiveness and accessibility.

Local Market Knowledge - During consultations, we asked about recent market trends and reviewed their property listings to assess their local pricing, marketing strategies, and occupancy rates.

Technology Utilization - We explored the online tools and platforms each company uses for managing properties and interacting with clients.

Tenant Screening Processes - We asked the companies directly about their tenant screening process. We also examined information on the outcomes of their screening processes, such as tenant retention rates and any issues with tenants.

Maintenance and Repair Coordination - We reviewed the companies' list of preferred vendors and contractors, asking about their protocols for routine and emergency maintenance.

Ever wish for more hours in your day or to be in two places at once? The right property management company in Canberra can make that happen.

These experts are like the wizards behind the scenes, working their magic so you can relax and focus on what you love. No more worrying about your properties.

I’ve been on this journey myself and have spoken to many in our city’s vibrant property community. I’ve put together a list of the best property management companies in Canberra.

These companies are known for their great service, attention to detail, and personal touch. So, let’s dive in and find the perfect property management partner to turn your investment into a hassle-free success story.

How much do property management companies charge in Canberra?

The initial fees for property management in Canberra start at about AUD $1,600 annually for properties with modest rental income. For those with higher earnings, it can go up to around AUD $2,300.

These fees cover essential services that keep your property running smoothly, like tenant screening, lease management, and maintenance arrangements.

The costs can vary depending on factors such as the value of the rental property and the type of services you need.

For landlords interested in specific services, like maintenance or tenant communication, the fees can differ significantly based on what’s required.

1. Independent Property Management

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Address: Ground floor/243 Northbourne Ave, Lyneham ACT 2602

Phone: +61 2 6209 1555

Business hours:

  • Monday to Friday – 8:30 AM to 5:00 PM
  • Saturday to Sunday – Closed 

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Website

Independent Property Management has been in the game for 60 years! With over 30 specialists on their team, you can rest easy knowing they’ve got your back.

They really simplify the process—no stress for you or your tenant. They offer comprehensive services like tenancy agreements to protect everyone involved, detailed condition reports, and proactive maintenance with an after-hours emergency line.

One of our favorite things about them is their end-to-end service called Guested. It handles everything for short-stay listings, from styling and photography to 24/7 guest support, potentially earning you up to 30% higher returns!

They’re also proactive with rent reviews, ensuring you’re getting the best market rates, and they even offer free investment property health checks.

While their services are top-notch, keep in mind that because they manage many properties, their hands-on approach might not be as intimate as that of smaller management companies.

Pros

  • 60 years experience
  • Over 30 specialists
  • Simplified process
  • Comprehensive services
  • End-to-end short-stay service
  • Proactive rent reviews
  • Free property health checks

Cons

  • Less intimate service

Superb team and exceptional service

“Absolutely fantastic. Nothing short of fabulous. The team there are superb. Ray Moon assisted me in buying my first home and guided me throughout the entire process which made it seem effortless. I was in contact with Paul Corazza regarding an issue which he selflessly and promptly helped to resolve. Paul is an absolute gentlemen, generous and devoted to giving the best service and care. The team has been nothing but fantastic. I can and will recommend them to anyone looking for a real estate group. Thank you very much to them.”

– Lisa Sokolovic, Google Review

110% attention to detail and professionalism

“I was assisted to find my rental property by Bruce McCauley. His attention to detail was 110 %, yes 110.  He listened to my explanations of what was suitable for me in my situation and found the ideal apartment for me. He was thoroughly professional and answered all of my queries and requests in a timely manner. He followed up to ensure the process was smoothly managed and encouraged feedback to avoid any problems. Bruce is definitely an asset to Independent Property Management.”

– Mary Goring, Google Review

2. The Property Collective

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Address: 47 Wentworth Ave, Kingston ACT 2604

Phone: +61 2 6234 3800

Business hours: Monday to Friday – 8:30 AM to 5:00 PM

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Website

The Property Collective covers everything you need, from property management and short-stay management to buying, selling, or managing an investment project.

To make this happen seamlessly, their team of property managers, agents, conveyancers, and brokers is always ready to work with you.

This dedicated team is committed to providing excellent property management. They handle everything from vetting tenants to managing your portfolio and helping you build wealth through property.

One client even mentioned how the team’s investment property health checks made everything run smoothly, reflecting their thorough approach.

For landlords, The Property Collective offers detailed services that make property management a breeze, keeping things stress-free. The collaborative approach at The Property Collective ensures you always feel part of the team.

Be aware, though, that their comprehensive and community-focused services may come at a higher cost than some other options.

Pros

  • Wide range of services
  • Friendly team
  • Excellent property management
  • Thorough vetting of tenants
  • Investment property health checks
  • Detailed landlords services
  • Collaborative approach

Cons

  • Services come at a higher cost

Friendly and professional, highly reliable

“Friendly and professional agent who will take care of you. Lauren Laing was very reliable and easy to connect with. She answered every question we threw at her, and she was very accommodating in allowing us to come back and take measurements or show the odd family member. Lauren was a big part in making our first home purchase take place and she made everything feel right. I highly recommend Lauren to anyone requiring a real estate agent, weather your buying or selling, she will take great care of you. The Property collective also made us feel so welcome with a little house warming gift.”

– Mariah Davis, Google Review

Above and beyond dedication and expertise

“I had the pleasure of working with Ben Wilson as my real estate agent, and I cannot recommend him highly enough. Ben truly went above and beyond to ensure the sale of my apartment went smoothly and at a great price. From the initial consultation to the final closing, Ben demonstrated professionalism, expertise, and dedication to his craft. Ben’s market knowledge and strategic approach were evident throughout the process. He provided valuable insights and guidance on preparing my property for sale, effectively marketing it to potential buyers, and negotiating the best possible price. His attention to detail and proactive communication kept me informed and reassured every step of the way. What truly sets Ben apart is his commitment to his clients. He took the time to understand my needs and priorities, and he worked tirelessly to exceed my expectations. His passion for real estate and genuine care for his clients shine through in everything he does. Thanks to Ben’s hard work and expertise, I was able to achieve a fantastic price for my apartment in a competitive market. I am incredibly grateful for his support and would not hesitate to work with him again in the future. If you’re looking for a dedicated, trustworthy, and results-driven real estate agent, look no further than Ben Wilson. He is simply the best in the business.”

– Stephen Allen, Google Review

3. McIntyre Property

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Address: 277/311 Anketell St, Greenway ACT 2900

Phone: 02 6294 9393

Business hours: Monday to Friday – 9:00 to 5:00 PM

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McIntyre Property is one of the top real estate agencies around Canberra, particularly in Tuggeranong and Belconnen. They offer an all-inclusive approach that covers buying, selling, and renting.

Their range of services is impressive, including sales appraisals, rental appraisals, and forms for tenancy applications and maintenance requests.

And for those late-night emergencies, they have an after-hours emergency list—talk about having peace of mind!

Their team is pretty solid too, winning multiple awards over the years. They’re known for being super organized and efficient, with a knack for keeping clients in the loop.

Clients we spoke to raved about the management’s up-to-date news section, which helps them stay informed about the latest housing trends in Canberra. 

However, because they’re such a large and well-oiled operation, some people might feel like the personal touch isn’t as strong as what you might get from smaller firms.

Pros

  • Specializes in several areas
  • All-inclusive approach
  • Wide range of services
  • After-hours emergency
  • Award-winning
  • Keeps clients well-informed 

Cons

  • Lacks personal touch

Exceptional responsiveness and dedication

“I recently had the pleasure of working with Betty Wark from McIntyre Property Canberra during the purchase of my new apartment in Greenway, and I couldn’t be more impressed with her professionalism and dedication to her clients. Betty demonstrated an in-depth knowledge of the local real estate market. Her expertise instilled confidence in me as a buyer, knowing that I was in capable hands. One aspect of Betty’s service that stood out to me was her exceptional responsiveness. Communication is key in real estate transactions, and Betty excelled in this regard. She promptly responded to my enquiries, whether it was via phone, email, or in person, ensuring that I was always well-informed and my questions were addressed in a timely manner. Her dedication to keeping the lines of communication open helped streamline the entire process and alleviated any concerns I had along the way. One particular instance that highlighted Betty’s commitment to her clients was her assistance in negotiating the purchase of the furniture and appliances and negotiating a rental agreement with the sellers until they received probate. This was a complex situation that required careful negotiation and attention to detail. Betty handled it with professionalism and finesse, ensuring that both parties were satisfied with the arrangement. Her ability to navigate this challenging situation speaks volumes about her expertise and dedication to ensuring the best outcome for her clients. Throughout the entire purchasing process, Betty demonstrated a genuine passion for her work and a sincere desire to help her clients achieve their goals. Her friendly demeanor and positive attitude made what could have been a stressful experience enjoyable and straightforward. It’s clear that Betty genuinely cares about her clients’ satisfaction and goes above and beyond to exceed their expectations. In conclusion, I cannot speak highly enough of Betty Wark and McIntyre Property Canberra. From her extensive knowledge of the market to her exceptional responsiveness and dedication to her clients, Betty truly stands out as a top-tier real estate agent. If you’re in the market to buy property in Canberra, I highly recommend reaching out to Betty. You won’t be disappointed with the level of service and expertise she brings to the table. Thank you, Betty, for helping me find my dream apartment and for making the entire process a breeze.”

– Rob McGlinn, Google Review

Cool, calm, and collected professional

“Amanda Gordon is the gold of the property management team . She has a rare ability to remain cool, calm and collected under enormous pressure that comes with managing property – ie managing people. Not easy. But Amanda is a professional who does so with aplomb and I respect her enormously. I trust her implicitly to manage my property and to look after my tenant as well which is very important. If I was a tenant, I would be very happy with Amanda because she is fair. I am a tenant in another state and I wish Amanda could teach these rookies how to effectively do their job. Amanda Gordon is gold and she’s the reason I went with McIntyre. I have heard other good reviews about this agency and despite the switch from Amanda to someone else for a short hiatus, I recommend this agency as long as they’re as good , efficient and pleasant as Amanda, to manage anyone’s property. She really is lovely, and every time I’ve ever called, my call has been answered swiftly and returned promptly when I’ve left a message. Emails are promptly answered and I get the impression that this agency has a good work culture which is why they are worthy their reviews. Props to them! Especially Amanda Gordon.”

– Lady Judiva, Google Review

4. Civium Property Group

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Address: 3 Lonsdale St, Braddon ACT 2612

Phone: +61 2 6162 0681

Business hours:

  • Monday to Friday – 8:30 AM to 5:00 PM
  • Saturday to Sunday – Closed

Instagram

Website

Civium Property Group really stands out with the wide range of services they offer, taking care of everything from residential and commercial property management to sales and leasing. 

They pay impressive attention to detail, ensuring every aspect of property management is covered, including tenant selection, property maintenance, financial reporting, and compliance.

Their team is also known for being exceptionally knowledgeable and dedicated, which is a huge plus. Another special thing about Civium is how they use technology. 

They’ve got advanced software that makes communication and management smooth and easy, so you always know what’s going on with your property. We think that this level of transparency and efficiency can really give you peace of mind.

On the downside, because Civium covers such a broad spectrum of property services, some might feel their approach isn’t as highly specialized in one specific area.

Pros

  • Wide range of services
  • Impressive attention to detail
  • Knowledgeable team
  • Advanced technology
  • High level of transparency

Cons

  • Lacks specialization in specific areas 

Professional, approachable, and helpful

“We recently purchased a new home with the assistance of Lance Musgrove. We had a good experience working with Lance. Lance is professional, approachable and helpful. He was always available to answer any queries in a timely manner. Most importantly, he kept us informed throughout the whole process. Thank you Lance. Your time and your effort is very much appreciated. I would recommend his service to anyone.“

– Pek Gan, Google Review

Fast and efficient, hassle-free experience

“Super smooth experience with Civium in getting the desired rental property! I really appreciate Abbey for the inspection and getting the approval in a day’s time, even when I was far away from the lease commencement date! How an agent represents you before the landlord makes a great deal of difference. The signing up of lease and my further queries were in the same way – fast and efficient! Thank you Civium for the hassle-free experience in today’s difficult times in the rental market.”

– Nishant Mathur, Google Review

5. VERV Property

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Address: Unit 4, 1/3 Torrens St, Braddon ACT 2612

Phone: +61 2 6176 3476

Business hours:

  • Monday to Friday – 8:30 AM to 5:00 PM
  • Saturday to Sunday – Closed

Instagram

Website

VERV Property has an excellent reputation for putting clients first, whether you’re buying, selling, or renting.

They don’t just handle residential properties; they’re also great with commercial properties, offering sales, leasing, and management services.

Their agents, like Karen Brill and Jason Roses, are known for being professional and delivering great results, making VERV a top choice.

For investors, VERV shines with its track record of quickly matching properties with the right tenants. Clients we talked to loved their communication and dedication—Charlie even got special mentions for going above and beyond.

One possible downside is their relatively large size, which can sometimes mean a less personalized approach compared to smaller agencies. 

But if you’re looking for a team that combines expertise with a modern approach to real estate, they might just be the perfect fit!

Pros

  • Puts clients first
  • Handles residential and commercial properties
  • Comprehensive services
  • Professional agents 
  • Strong track record 
  • Great communication 
  • Notable staff 

Cons

  • Less personalized 

Caring and professional, highly recommended

“Returning client with great result once again! . Jason Roses and his team of VERV Property is just excellent. Jason has great knowledge of ACT Market. Team, Jason Roses and Brianna Kaleb, were very caring and professional. Jason was very clear and direct regarding the market and the strategy. Have used VERV Property before and as returning client I am happy yet again with the sales process and overall experience with the sale of my investment property. Jason helped me set realistic goals to achieve the sale of my property. Highly recommended, have Jason on your side and see things done.”

– Jaspal Chhabra, Google Review

Exceptional agent with outstanding communication

“Sharna has been an exceptional real estate agent throughout the process of selling my home. Her confidence shines through in every interaction, making me feel completely at ease during what could have been a stressful time. What stands out most, perhaps, is her outstanding communication skills. She kept me informed and engaged at every step, ensuring that I understood all aspects of the sale process. Working with Sharna has been a delight, and her expertise and approachability have made a significant impact on my experience. I’m incredibly grateful for her dedication and support. Also, a big shout-out to Jason- he is an AMAZING auctioneer!”

– Tonia C, Google Review

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